Refund Policies

Refund policies for each program are listed below. If you have any questions about these policies please contact the club treasurer.

Lake Monsters Lacrosse Club

Registration Refund Policy At Lake Monsters Lacrosse Club, every registration allows us to reserve roster spots, secure field space, order uniforms, hire coaches, and register teams for tournaments. Because many of these expenses are incurred well before the season begins, our refund policy is outlined below. Registration Deposit Any required registration deposit is non-refundable. A player’s roster spot is not guaranteed until the deposit has been received. Refund Schedule Before Rosters Are Announced Families who withdraw before official team rosters are announced are eligible for a refund of registration fees less the non-refundable registration deposit and any processing fees. After Rosters Are Announced Once team rosters have been announced, registration fees become non-refundable, as roster spots, tournament entries, coaching assignments, and program expenses have been committed. Uniforms & Apparel Uniforms, player packages, apparel, and any custom-ordered items are non-refundable once orders have been placed. Injury or Medical Withdrawal If a player is unable to participate due to a season-ending injury or medical condition before the season begins, Lake Monsters may, at its sole discretion, provide a partial refund or program credit. Medical documentation may be required. Once the season has begun, refunds generally will not be issued due to injury, illness, scheduling conflicts, or voluntary withdrawal. Program Cancellation If Lake Monsters Lacrosse Club cancels a program, clinic, or season for reasons within our control, families will receive either: A full refund, or A program credit toward a future Lake Monsters event. If activities are canceled or modified due to circumstances beyond our control—including, but not limited to, severe weather, facility closures, public health orders, natural disasters, or other unforeseen events—refunds will be determined based on expenses already incurred and may be issued as a partial refund or future program credit. Tournament & Schedule Changes Tournament schedules, practice times, facilities, opponents, and event formats may change due to circumstances outside of Lake Monsters’ control. These changes do not qualify for a refund. Refund Requests All refund requests must be submitted in writing to Lake Monsters Lacrosse Club. Requests will be reviewed in accordance with this policy. Our Commitment Lake Monsters Lacrosse Club is committed to operating with fairness, transparency, and integrity. While this policy helps us responsibly manage program costs, we understand that unexpected situations arise. In exceptional circumstances, the Club reserves the right to make individual decisions that best serve both the family and the program.